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Deposits and Sample Fees Before a Deal: How to Spot Deposit Scams and Fake Orders
Short answer: deposits and sample fees are not unusual in business. A legitimate fee has a clear purpose, is agreed in writing, has refund conditions, and is paid to the contracting company itself. Be very careful if one payment leads to another, if the payee is an individual or an unrelated third party, if new fee names keep appearing, or if you are pushed to pay faster as soon as you start checking. When in doubt, pause and do not transfer.
1. Legitimate fees vs. risky fees
Some advance payments are perfectly normal: deposits, sample costs, franchise fees, rental deposits. The difference lies in four things:
- Clear purpose: what exactly is the money for?
- In writing: amount, purpose and refund conditions are in a contract or formal document;
- Consistent payee: the payee is the same as the contracting and invoicing entity;
- Reasonable timing: payments are tied to delivery milestones, not "pay in full first".
Only when all four are met is it a normal commercial arrangement.
2. Typical names used in deposit scams
Common labels include guarantee deposit, slot fee, handling fee, release fee, activation fee and review fee. The usual pattern: an attractive opportunity draws you in, then you are asked for a "small" payment for some reason. Once you pay, a new fee appears and the amounts grow. The reasons often sound plausible: "system requirement", "standard procedure", "to show both sides are serious".
3. How fake orders usually work
Fake orders use a big order as bait and usually target factories, suppliers and exporters. Common signs:
- An attractive order, but the seller must first pay sample, certification, factory audit or membership fees;
- You are told to pay through a specific channel, or to buy a specific product or service, before the order can be placed;
- The buyer's company cannot be found, or does not match the company the contact claims to represent;
- Online-only contact, refusal of video calls or meetings, and no formal purchase documents.
A genuine buyer normally does not ask the seller to pay a third party chosen by the buyer. If you hear "pay first to receive the order", stop and verify.
4. Checks before you pay
- Verify the entity: get the full company name and registration number and check the official registry; see How to check if a company is real;
- Check the account: the account name must match the contracting company; be wary of personal or third-party accounts;
- Write it down: every fee's purpose, amount and refund conditions go into the written agreement;
- Call back: contact the company through its official public channels to confirm the person and the order are real;
- Keep records: save all messages, contracts and payment receipts.
5. When you are being rushed
Urgency drives most scams: "only one slot left", "cancelled if you don't pay today", "the system closes soon". The more you are pushed, the more you need a cooling-off period. Let a trusted friend or adviser look at the documents; real opportunities can usually wait a day or two.
6. If you have already paid
- Stop paying immediately; do not pay again to "recover" the previous payment;
- Keep all chats, contracts and payment receipts;
- Contact your bank as soon as possible and ask what can be done;
- Report to or consult the local police or relevant authorities.
Be especially careful with anyone who offers to "recover your money" for an upfront fee.
7. Safeguards inside your team
Many losses happen when the owner is away and a staff member makes the payment. Set a few simple rules: the first payment to any new partner needs manager approval; any "pay first to cooperate" request must be escalated; any change of receiving account is confirmed by call-back and checked by a second person. Simple rules stop most common schemes.
8. Pre-payment checklist
- The fee's purpose, amount and refund conditions are in writing;
- The payee matches the contracting and invoicing entity;
- The company is verified through official sources, and the contact confirmed by call-back;
- Payments are tied to delivery; nothing is paid in full upfront;
- There has been no "one payment leads to another" pattern;
- I have not been asked to pay a third party chosen by the buyer;
- I have taken time to think and asked someone I trust to review.
Related reading
- How to verify a business partner before you commit
- What to check before signing a contract
- Franchising a restaurant brand: six questions to ask
- How to check if a company is real
Related short videos
▶ Chashe short video (in Chinese): “Asked for a deposit before any deal? Watch these signs”
▶ Chashe short video (in Chinese), “Big order, but you pay fees first? It may be fake”: watch on the Chashe YouTube channel
▶ Chashe short video (in Chinese): “"We changed our bank account"? Call back first”
Closing
Every fee should have a clear purpose, a written agreement and a payee that matches the contracting company. Chashe encourages posting the project first and sharing contacts only when both sides agree, and reminds everyone: if something looks suspicious, do not transfer money and do not share sensitive information. Have a need? Come to Chashe. Have resources? Come and connect. Join the Chashe group
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